1. Introduction

The Singapore Embassy in Ankara is hiring a full-time Consular and Social Affairs Executive (CSX) who will report to the Administrative Secretary. The primary duties of the CSX are as follows:

- Oversee documentation processes related to consular and visa matters, such as legalisation of documents, passport and visa applications, as well as fee collection related to these services;

- Assist with consular cases in Türkiye involving Singapore citizens and liaising with the relevant Turkish authorities, as well as the Singapore Honorary Consulate-General (HCG) office in İstanbul;

- Plan and carry out the Embassy’s official meetings, events, visits and other activities, including those for Singaporeans living in Türkiye; and

- Attend to public queries that the Embassy receives. Queries can come in the form of telephone calls, electronic mails, social media platforms etc.

In addition, the CSX will also carry out the following:

- Research on information and prepare statistics related to consular, visa, and administrative matters;

- Carry out other administrative matters in support of the Embassy’s administrative processes and policies;

- Oversee the logistical requirements of the Embassy, that include procurement duties;

- Make unofficial translation/carry out unofficial interpretation for internal use within the Embassy;

- Assist the Embassy’s diplomatic staff in their appointments and programmes, e.g. language programmes

2.    Requirements

Qualifications and Experience

- Bachelor’s degree in any field.

- Excellent proficiency in Speaking/Reading/Writing for English and Turkish languages required (Please note: Language proficiency will be tested).

Skills

- Able to communicate in fluent English with members of public in a timely and professional manner.

- Able to independently source for information and analyse them, including liaising with Turkish authorities and vendors.

- Able to independently plan and organise the Embassy’s events, under the supervision of the Embassy’s diplomatic staff.

- Competent IT skills in Microsoft Office.

- Familiarity with social media platforms such as Facebook and Instagram.

 Other Requirements

- Able to travel overnight with the Embassy’s diplomatic staff for official visits outside of Ankara, where necessary.

- Able to support the Embassy after working hours, when required (e.g., render consular assistance).

- Legal status to reside and work in Turkey.

3.    Salary and Benefits

- Salary

- Starting gross monthly salary of between USD 1,050 to USD 1,350, depending on relevant experience and qualifications (Please note that 15% will be deducted from the employee’s gross monthly salary as personal social security contribution made by the Embassy to SGK on behalf of the employee, and the Embassy would contribute an additional 17.5% employer’s contribution.)

- Annual salary increment

- Bonuses

- Annual 13th month bonus (1 month)

- Annual Performance Bonus depending on performance (up to 2 months)

- Annual Variable Component bonus, depending on Singapore’s economic performance for the year of review (up to 0.5 month)

- Please note that annual bonuses will range between a guaranteed 1 month’s salary, to a maximum of 3.5 months’ salary.

Other Remunerations

- Overtime allowances

- Daily allowances for official visits outside of Ankara

- Employer’s contribution to employee’s social security

- Annual vacation leave, starting from 14 working days

- Medical leave, in line with local laws

- Training opportunities for professional development

 (Please note that payment of income tax and other associated taxes is the personal responsibility of the employee.)

4.    Application Details

- This advertisement is open from 15 May 2024 to 31 May 2024.

- Interested applicants are required to submit their applications to the Embassy via email only to koh_ling_ying@mfa.gov.sg and muhammad_tarmizi_mustaffa_kamal@mfa.gov.sg within the opening period. The application should minimally consist of a two (2)-page Curriculum Vitae (CV) in PDF format and valid contact details (minimally email address and mobile number).

- Only shortlisted applicants will be contacted by the Embassy for the next stage of the process.