Qualifications

• Graduated from relevant departments of universities,
• Having at least 3 years of experience in sales support, planning
• Deliver sales performance against forecast and targets by acting upon best practices and effectively executing business plans and sales strategies of the company
• Native in Russian, Proficient in Turkish, preferably English Speaker
• Able to communicate with the customers and partners around the world.
• Proficient in MS Office programs and advanced knowledge of Excel, 
• Capable of regular reporting, 
• Disciplined and organized, able to work in a team, 
• Having strong analytical thinking, initiative, and problem-solving skills, 
• High energy, committed to the principle of customer satisfaction, 

Responsibilities 

• To address, solve, and follow up on issues and requests from customers, 
• To ensure customer satisfaction and strengthen customer relationships, 
• To communicate and coordinate customer requests with the relevant teams,
• To interact with the Trade Team, Enginering Team, and other relevant units, 
• To prepare contracts related to sales and communicate them to the customer,
• To play an active role in ensuring customer satisfaction and develop a network.
• To monitor customer feedback and identify opportunities for improvement.
• Entering customer data to CRM system and follow up every detail on the CRM
• To prepare all necessary reports and share them with the relevant managers.