A receptionist plays a key role in providing excellent customer service and administrative support to ensure efficient operation within an organization. They are often the first point of contact for clients and visitors, making professionalism and a friendly demeanor essential qualities for this position.

Responsibilities:

• Performing check-in and check-out processes for guests
• Meeting guest requests and providing assistance when needed
• Answering phones and directing calls as required
• Resolving guest complaints and ensuring satisfaction
• Ensuring security during hotel entrances and exits

 Qualifications:

• At least high school graduate, preferably a degree holder in relevant fields from universities
• Minimum of 2 year experience in tourism and hospitality industry
• Proficient in English, additional languages are preferred
• Strong communication and problem-solving skills
• Customer-focused, friendly, and dynamic personality
• Able to work well in a team and flexible to adapt to shift hours
• Knowledgeable in computers and the OPERA system