We are looking for a team member with the following characteristics and responsibilities to work as a"Customer Quality Engineer" for our group company abroad.

Qualifications: 

• Graduated from Engineering or Technical Education Faculties of Universities (Mechanical or Industrial Engineer, technical teacher)
• Minimum 3 years of professional experience (Preferably with experience in metal, automotive, automotive sub-industry)
• Good command of English (reading-writing-speaking)
• Have technical drawing knowledge
• Having knowledge and experience in basic automotive techniques such as Control Plan, SPC, MSA, APQP-PPAP, PFMEA
• Experienced in automotive industry, cold sheet forming in press
• Able to use Ms Office Programs well
• Have knowledge of IATF 16949, VDA 6.1 quality management system
• Preferably have IATF 16949 and VDA 6.3 internal auditor and process auditor certificates
• Proficient in problem solving techniques
• Knowledge and experience in quality control methods applicable in sheet metal manufacturing.
• Have knowledge and experience about quality problems and solutions that may occur in sheet metal parts.
• Able to drive actively
• Strong communication and persuasion skills
• Analytical mindset
• Possess leadership qualities and can take an active role in team work.

Expectations: 

• Reporting all written and verbal quality problems received from the customer to the relevant departments in an accurate and understandable manner, ensuring that urgent actions are taken and followed up (in formats such as A3 form, 8D, 5 Why Analysis, etc.)
• Initiating customer protection based on quality problems, ensuring that urgent actions are carried out and completed in a timely and effective manner at the customer site.
• To organize and lead the necessary corrective and preventive actions to eliminate quality problems occurring with customers.
• Playing an active role in the problem solving team in root cause analysis of problems and follow-up of preventive actions taken for these causes.
• To prepare corrective and preventive action reports based on customer error notifications and to present them to customers in a timely and accurate manner.
• To carry out all activities to achieve the targets of customer PPM, ranking and other quality indicators.
• To prepare corrective and preventive action reports based on customer error notifications in the format specified by the customer and to report them to customers with the approval of the Quality Manager.
• To ensure that statistical data related to the duty is kept regularly and reported.
• Attending daily in-field ASAKAI meetings and monitoring and controlling actions related to problems.
• To prepare relevant documents regarding all management systems implemented in the factory and to fulfill the system requirements.
• Accompanying the auditor in factory 3rd party certification audits and customer series and pre-series audits, acting as a pilot when necessary. According to the results of customer process audits, planning actions, reporting to the customer and the relevant authorities within the company, and monitoring the actions.
• Taking preventive actions for quality problems. To follow up planned preventive actions and ensure their implementation. Reporting to the customer and those concerned within the company, with evidence of the results of preventive action.
• Participating in on-site quality meetings and supporting teammates in following up on actions.
• Taking an active role in special projects created by the customer.
• To carry out process audits and product audits planned within the company. To publish the audit report to the relevant parties and to follow up the actions.
• To manage department processes in the facility within the area of ??responsibility, in line with the Management Systems objectives, in accordance with IATF 16949, ISO 14001, ISO 45001, ISO 27001, ISO 50001, VDA 6.1 management system standards.