Application Support Specialist

Sestek Ses ve İletişim Bilgisayar Teknolojileri

Technical Requirements:

• Good knowledge about Windows Server OS and Microsoft IIS
  
• Basic knowledge about protocols like SIP, HTTP, TCP etc.
  
• Basic knowledge about server virtualization concept
  
• Basic network analysis knowledge with Wireshark
  

Preferred Requirements:

• Network Load Balancing concept
  
• Containerization technologies
  
• Microsoft Azure
  
• Knowledge on Linux
  
• OSI Models
• 
  

General Requirements:

• University degree holder, preferably in the engineering field
  
• Good command of English language
  
• Telecom & call center technology experience is a plus
  
• Ambitious, sociable and analytical thinker
  
• Has time management and action planning skills
  
• Can learn quickly
  
• Has strong interpersonal skills
  
• Has high stress tolerance
  
• Good team player
  
• Has a driver’s license (B class)
  
• Has no obstacle to travel and can work on-site
  
• For male candidates, no military obligations (completed or exempt)
  

Job Description:

• Answering customers questions about SESTEK products and solutions
  
• Investigating issues and providing product and technology support & maintenance to customers to ensure the continuous functionality of SESTEK solutions within SLA terms
  
• Planning and implementing complex installations and scheduling support operations, software upgrades, etc.