Accounts Receivable

Six Senses Kaplankaya

Six Senses Kaplankaya presents a mosaic of architecture, history and art, and is within easy reach many famed archaeological sites. There are 141 guestrooms including six suites (75 in the main building and 66 Ridge Villas), all boasting stunning views to the Aegean Sea. Aegean & Mediterranean-inspired fresh, sustainable cuisine interwoven with Turkish elements and flavors is the overarching theme of three dining venues, introducing ‘Eat with Six Senses’ concept by sourcing local and fresh products. The expansive 10,000 square meter Spa, Fitness and Health & Healing Center offers guests and residents a truly integrative approach to optimal wellness. Six Senses Kaplankaya is an idyllic destination for celebrations. It also has facilities to accommodate team-building programs. With many excellent guest experiences on offer, the resort can customize activities to suit active guests and guests who prefer to simply sit back and relax.

Scope of Work 

As Accounts Receivable, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Accounts Receivable, I will assume full responsibility for the efficient operation in the following:

• Process the daily transfer from guest ledger to city ledger of all invoices and credit card payments promptly.
• Checks if all daily City Ledger folios are received from Front Office.
• Checks that room rates charged to travel agents are in accordance with their contracts.
• Ensures that group billings are completed as per contract.
• Ensures that all folio transfers are approved by Debtors and routed to the correct customer.
• Ensures accuracy of all charges and credits posted to the individual accounts.
• Updates any changes of customer’s details and contacts.
• Checks if the invoices are attached with proper covering details e.g. authority letter, vouchers, or any other relevant documents supporting the charges before dispatching to customer.
• Maintain the records i.e. photocopy of invoices, supporting documents, statements, filing etc.
• Checks the balances of account receivables to ensure that all figures are accurate and tied to related accounts.
• Investigate disputed charges and to follow up on queries received by City Ledger Customers and credit card customers.
• Reconciles payments and open invoices.
• To maintain ongoing detailed documentation of all collection efforts for future analysis of a customer’s credit worthiness and to serve as support in the event of a bad debt write-off
• Updates approved credit customers in Opera.
• Contacts delinquent accounts and try to collect money in the shortest delay possible.
• Reports to the Assistant Director of Finance all matters affecting credit and collection.
• Monitors and maintains supporting documents of all advance deposits.
• Reconciles accounts receivable trial balances with the general ledger accounts each month to ensure accurate ageing.
• Answers client’s queries promptly, professionally and efficiently.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments. 

Qualifications

To execute the position of Accounts Receivable, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• Diploma or equivalent in Finance or Accounting and professional accounting body certification and at least 2 years experience in a hotel accounting role or similar setting. A hospitality diploma/degree from a recognized hospitality school is preferred.
• Technical skills include advanced MS Office, Opera, Outlook platforms, and Logo Tiger, as well as the ability to operate. I am also familiar with various hotel systems including POS, PMS, and CRM platforms.
• Fluent in English; I understand that additional languages are preferred. 

The above is intended to provide an overview of the role and responsibilities for an Accounts Receivable at Six Senses Kaplankaya It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Kaplankaya is an equal opportunity employer. This policy applies to all terms and conditions of employment.