QUALIFICATIONS AND JOB DESCRIPTION
METT Bodrum is a refined, elegant and laid-back collection of lifestyle hotels & resorts dotted around unique locations. With a discreet service style without frills or fuss along with social dining and lifestyle entertainment at the heart of the experience, the brand is conceived for the traveler of today looking for an ideal place to celebrate life.
Now, we are hiring a Concierge to join us in Bodrum.
Core Activities
- To provide personal services and assistance to hotel guests.
- To arrange transportation and excursions upon visitor request Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation.
- To make dinner/event reservations for guests.
- To coordinate the operations throughout the shift to ensure that the standards and procedures are fully implemented.
- To monitor the needs of the guests and take action immediately.
- To offer restaurant and activity recommendations and assist guests in arranging transportation and excursions.
- To anticipate guests needs to accommodate them and provide an exceptional guest experience.
- To acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.
- To work collaboratively with any resort associates and resources.
Competencies
- Previous experience in 5* Hotel in Guest Relations or Concierge capacity
- To have extensive knowledge of local area attractions/restaurants/activities etc.
- Strong Communication skills (verbal, listening, writing)
- Team player
- Reliable
- Flexibility to work different shifts.
