Sales Support Specialist

Unite Bilgi Teknolojileri

Unite, a prominent leader in Intelligent Automation Services, draws upon 25 years of extensive experience in service management, business process outsourcing, and intelligent automation services. Our consumption-based IDA (Intelligent Digital Automation) platform is reshaping the manner in which businesses leverage technology to re-engineer their operations. Globally, more than 100 enterprises have adopted our platform, leading to accelerated transformation, heightened efficiency, and a competitive edge. Established in 1998, Unite is in a phase of expansion, driven by increased investments in the platform and strategic collaborations with some of the world's most esteemed technology firms.

About the job:

Responsible for monitoring and reporting the end-to-end sales processes of our company operating in the IT field, and coordinating communication between teams and customers, this role aims to support every stage of sales operations, facilitate sales processes, increase customer satisfaction, keep processes constantly updated, and ensure that teams take timely action.

We are looking for colleagues who will contribute to our innovative, dynamic and quality-oriented approach for the "Sales Support Specialist" position at our office in Kartal.

What you will be doing:

• Provide daily operational support to the sales team,
• Respond to customer requests quickly and effectively,
• Follow up on processes and report regularly,
• Perform data entry and updates using the Salesforce program,
• Assist in the organization of sales meetings and presentations,
• Optimize workflow by organizing processes with IT teams.
• Conduct activities to increase customer satisfaction,
• Ensure that necessary documentation is prepared in sales processes.
• Support offer, contract and documentation processes.

What are we looking for:

• Having an associate or bachelor's degree from the relevant departments of universities,
• Having at least 3 years of experience in a sales support or similar support position in the IT sector,
• Having experience in the field of proposal, contract and documentation,
• Having reporting, presentation and organization skills,
• Having a good command of MS Office programs (especially Excel),
• Having good English speaking and writing skills,
• Having effective communication skills and a solution-oriented approach,
• Being prone to teamwork and competent in time management,
• Salesforce knowledge will be a plus.

Join the Digital transforming the future of work as a Part of the Unite !