Group & Events Sales Executive

Address Istanbul

ABOUT THE COMPANY

 Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.

 Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.

Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline 'Where Life Happens', Address offers its guests opportunities to celebrate life and its most cherished moments. It's the ultimate Address.

Job Description

 Under the guidance and supervision of the Groups and Events Sales Manager, you will be responsible for organizing all incoming requests, provide the highest level of customized service and attention to detail to deliver exceptional service for all clients. This includes a passion for sales, effective handling of group and event inquiries, preparation of proposals, negotiation, and conversion of business, and maximizing profitability.

 Main Responsibilities:

•  Demonstrate a comprehensive understanding of the Groups & Events Sales strategy and ensure its effective implementation.
• Utilize persistence, initiative, and negotiation skills to secure business and improve conversion rates.
• Maximize revenue by selling rooms and function space.
• Conduct show rounds and meet walk-in clients.
• Issue contracts, pro-forma invoices, and follow up on deposits and final payments.
• Verify billings on Opera, send final invoices, and solicit feedback post-event.
• Accurately record all activities, contacts, and accounts in CRM.
• Prepare booking event orders (BEOs), floor plans, menus, signage, and other necessary paperwork to communicate guest needs effectively to internal and external stakeholders.
• When required and needed, ensure timely completion of all BEOs and distribution to relevant departments, and communicate any last-minute changes to maximize efficiency and uphold standards.
• Prepare weekly forecasts and review them with the Groups & Events Sales Manager.
• Assist with purchase orders (POs) and commission accruals.
• Develop Standard Operating Procedures (SOPs) and support team training initiatives.
• Prepare month-end reports and review them with the Groups & Events Sales Manager.
• Coordinate with external suppliers.
• Collaborate with the operations team to ensure successful event execution.
• Participate in weekly groups and events meetings and lead them as required.