Service Attendant - Room Service

D Maris Bay

We, the members of the Doğuş Hospitality & Retail team,

We know that tomorrow we will be much further ahead than today because we are open to improvement.

We develop our business together because we are open to growth.

We draw inspiration and strength from each other,

because we are open to collaboration.

We enjoy being on this team because we are open to fun.

With its creative and innovative perspective,

courage and energy, this team is...

Open to the future.

Your career here is OPEN to innovation, opportunity, success, development, and the future!

Are you ready to be a part of the boundless world of Doğuş Hospitality and Retail and to take a bold step in your career and join our growing organization?

WHAT ARE WE LOOKING FOR?

• Minimum 2 year experience in a 5 star hotel in similar position, 
• Good local and international beverage knowledge,
• Fluency in English, 
• Additional language skills is an advantage, 
• Building teamwork, 
• Good interpersonal skills.

WHAT WE EXPECT FROM THIS POSITION...

• Demonstrates good product knowledge of all food, beverage products. 
• Supports day-to-day operation of the outlet. 
• Ensures the set-up and clearance is done according to standards. 
• Communicates with the guest according to the standards set by D Maris Bay. 
• Presents the menu, makes recommendations and takes the guests orders. 
• Serves food and beverage items and ensures prompt service according to D Maris Bay standards. 
• Follows up on billing and checking procedures. 
• Co-ordinates and assists the clearing of tables and stations. 
• Ensures that the supervisor on duty is kept informed of all guest comments and complaints. 
• Attends communication meeting, briefings and training sessions as scheduled. 
• Keeps uniform neat and clean and ensures good personal grooming and hygiene in accordance to the standards of D Maris Bay. 
• Keeps uniform neat and clean and ensures good personal grooming and hygiene in accordance to the standards of D Maris Bay.
• Monitor service activities in the Room Service, aiming for highest possible customer satisfaction
• Work in close co-operation with Kitchen, Stewarding, Cashiers as well as other key service departments
• Work towards the successful 24hrs operation and ensure that telephones are always attended
• Maintain a professional and friendly relationship with in-house guest, ensuring proper and prompt service to their rooms

then this opportunity is OPEN to you.

WHAT WE OFFER?

• Opportunity to work in global brands and a large-scale organization
• Guest and employee experience journey
• BİZ'exclusive employee discount